Frequently Asked Questions

US orders typically arrive within 5-10 business days. International shipping takes 10-21 business days depending on the destination. All physical orders include tracking.

Yes! We ship worldwide. International shipping rates are calculated at checkout based on your location.

Once your order ships, you'll receive a tracking number via email. You can also check your order status by contacting us at [email protected].

We process orders quickly! Please contact us within 2 hours of placing your order at [email protected] and we'll do our best to accommodate changes.

After purchase, you'll receive an email with download links. Digital products are delivered instantly. Check your spam/promotions folder if you don't see it within a few minutes.

Yes! All digital journals, guidebooks, and oracle decks are PDF-compatible and work on any device: phone, tablet, or computer.

Never. Once purchased, your digital products are yours forever. You can re-download them at any time using your original email link.

Absolutely! Our digital journals are designed for both on-screen use and printing. We recommend printing on thicker paper for the best writing experience.

Each deck comes with the full card set (55 cards for Siren Awakening, etc.), a comprehensive guidebook, and a keepsake box. Some decks also include bonus digital content.

Yes! Every deck includes a detailed guidebook with card meanings, spread suggestions, and tips for beginners. You don't need any prior experience with oracle or tarot to use them.

Tarot follows a traditional 78-card structure with specific suits and arcana. Oracle decks are more free-form. They can have any number of cards and focus on themes like intuition, shadow work, or healing. Both are powerful tools for self-insight.

Yes! Most of our physical decks have a digital companion version available for instant access. Check the product page for the digital option.

We accept returns on physical products within 30 days of delivery, provided items are unused and in original packaging. Digital products are non-refundable due to their instant-access nature.

We're so sorry! Contact us at [email protected] with photos of the damage and we'll send a replacement immediately, no return needed.

Once we receive your return, refunds are processed within 3-5 business days. It may take an additional 5-10 days for your bank to reflect the credit.